Get on the Rocketship

Mytonomy’s SaaS-based platform helps deliver video-based patient engagement with integrated communications for our clients, which include some of the country’s largest health systems. We are growing rapidly and made the Inc 5000 list in 2020 and 2021!

Role Summary

You will be in a health system-facing role, responsible for integrating our software platform into the customer’s EMR environment and/or CRM system. By automating the outreach of our patient engagement tools, you’ll help deliver immediate ROI to our clinician sponsors by reducing provider time on communications, increasing HCAHPS scores, and reducing patient anxiety.

This role will work directly with health system technical, functional, and leadership resources daily, requiring good communication and solution skills. You will manage our vendor relationships with leading systems like Epic & Cerner. You and your team will be gathering requirements, writing user stories, and communicating with Mytonomy’s engineering & professional services teams. Our founders worked at Google & Oracle in Silicon Valley and you'll help us build the next great digital health company.

Roles & Responsibilities

  • Grow our product integration roadmap to include the top EMR systems, and future proof our customer’s tech strategy by helping support CRM adoption and RPM initiatives as well
  • Develop product requirements and testing plans to launch integration features that support the integration roadmap and align to Mytonomy’s vision and strategy
  • Lead customer-facing meetings to review technical requirements and testing workshops for all digital integration projects
  • Deliver interoperability by adopting message broker tools as needed
  • Demonstrate Mytonomy’s technical leadership at conferences and webinars as needed

Requirements

  • BS Degree in Computer Science, Information Systems or another STEM discipline.
  • 7+ years in healthcare IT
  • Strong knowledge of FHIR and interoperability standards and methodologies
  • Strong knowledge of APIs, HL7, DICOM, JSON, SFTP, and related communication protocols
  • Significant experience leading EMR integration projects, especially for Epic, Cerner, Meditech, or other vendors.
  • Qualified candidates must be legally authorized to be employed in the United States. Mytonomy does not provide sponsorship for employment visa status (e.g., H-1B, OPT, or TN status) for this employment position.
  • We are a drug-free workplace

Location of Position and Reporting

  • This position is located in Bethesda, MD; remote home office location will also be considered
  • This role will report to the Vice President of Product Management, with cross-functional interaction with the Engineering and Customer Success teams.

Benefits

  • Health insurance, with a comprehensive PPO plan from a leading carrier, dental & vision, 401K (Jan ’22).
  • The right to take time off whenever you need (with approval) and PTO for federal holidays.
  • Competitive salary and stock options with the potential for significant appreciation.
  • Subsidized parking in our garage and lunch at the local deli, as well as reimbursements for up to $100 in massage, Pilates, or acupuncture six times across a calendar year.

Our Commitment to Diversity & Inclusion

Mytonomy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Mytonomy Overview

Mytonomy® helps healthcare organizations give patients what they need to care for themselves – in the palm of their hands. Mytonomy engages patients in their care with attention-getting, broadcast-quality microlearning videos, and a powerful suite of communication and survey tools. Orchestrated by an intelligent, novel healthcare CRM, Mytonomy adapts to each patient to deliver a tailored experience. This is a foundational element in driving digital transformation and a new model of virtual care. As a result, Mytonomy enables organizations to achieve better results and helps patients get healthier.

Mytonomy Values for You to Consider

Think as an Entrepreneur

At Mytonomy, we are curious and innovate while we focus on continuous improvement. We are uncomfortable with the status quo (grow or die). We take ownership and are driven by a noble purpose and mission.

Act as One Team

At Mytonomy, we are humble and confident, candid and not blaming. We celebrate failure when we learn and successes when we know why. We are vulnerable and ask for help and are proactive and intentional. We overdeliver and know it’s okay to sometimes call a Time-Out.

Be Customer Obsessed

At Mytonomy, we exceed expectations and do the right thing. We know details matter and many small things together can have a massive impact. We ask questions and listen with empathy. We connect through storytelling and create memorable experiences. We follow the platinum rule: treat others as they would like to be treated; the way you do anything is the way you do everything.

Fire in the Belly

At Mytonomy, we are goal-oriented and aim to win. We push hard but speak softly. We are resilient. We are like ducks, who are calm in the water but are paddling furiously underneath.